This is the official Podcast of the ERNST Training School, a researchers' network related to raise awareness on the Second Victims phenomenon and support Healthcare professionals. In this series of podcasts we will focus on talking about specific strategies used in healthcare organisations for improving healthcare professionals’ resilience and support after an adverse event occurs.The ERNST, European Researchers' Network Working on Second Victims, is one of the Actions of COST, the European Cooperation in Science and Technology (ERNST – COST ACTION CA19113).